Cookie Policy

Last updated: May 19, 2023

At Harvard Bioscience, Inc. and affiliates, we believe in being clear and open about how we collect data related to you. This Cookie Policy provides detailed information about how and when Harvard Bioscience, Inc. and affiliates (collectively, “Company”, “we” or “us”) uses cookies and similar technologies when you when you visit our websites [see list], any associated subdomains or websites, interact with any online advertisements or marketing emails, or engage with any other websites, pages, features, or content we own or operate that direct you to this Notice (collectively the “Services”). This notice explains what these technologies are, why we use them, and your rights to control our use of them. Please read this Notice carefully so that you can be informed about our cookie handling practices when accessing or using our Services. 

1- Acceptance

This Cookie Notice is part of, and is governed by, the terms and conditions set forth in our Terms of Use located at [https://Harvardbioscience.com/website-terms-and-conditions]. You should also read our [Privacy Policy] to be informed about our data handling practices.

By accessing or using our Services, you accept the data practices and terms detailed in this Policy. If you do not agree with this Notice, please discontinue your access or use of the Services immediately. This Policy does not apply to services offered by other companies or other sites linked from our Services.

2- Change to this Policy

We may update this Policy at any time so that we can keep you updated about our new data handling practices. If we make any material changes to this Policy, we will give you prominent notification at the top of this page, so please check back frequently. Once the Policy is posted, the changes become effective upon your continued use of the Services. We will update the Last Modified date located at the top of this Policy whenever we make changes to the Notice.

3- What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites function, to work more efficiently, as well as to provide reporting information.

We use both first-party and third-party cookies on our Services. First-party cookies are cookies that are placed on your device by us, while third-party Cookies set by parties other than Company. Third-Party cookies enable third party features or functionality to be provided on or through the Website (for example advertising, interactive content, interaction with social media sites, and analytics). The parties that set these third party cookies can recognize your computer or mobile device both when you visit our Website, and also when you visit certain other websites. We do not control how third-party cookies are used, and we encourage you to check the websites of any third-party cookie providers for more information about how they use cookie information.

Generally, information collected by cookies and other tracking technologies does not constitute personal information as defined by GDPR and other privacy regulations. However, if exceptionally such collected information does constitute personal information (such as IP addresses or similar identifiers), we will treat it as personal information in accordance with our Privacy Notice.

4- How long will cookies stay on my browsing device?

Our retention periods for cookie information depend on whether the cookie is a “persistent” or “session” cookie. Each category of cookie listed below is either a session cookie or persistent cookie.

We use “persistent cookies” to save information about you for longer periods of time, while “session” cookies are deleted when you close your browser or after a short period of time. Persistent cookies are stored for varied lengths of time depending on the purpose of the cookie collection and tool used. You can delete cookie data as described.

5- Why do we use cookies?

We use first-party and third-party cookies for several reasons. We use cookies to help us understand how the Services are being used, such as whether you spent more time on a certain part of the Services, whether you experienced any technical issues, and more. Some cookies are required for technical reasons in order for our Website and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users and to enhance the experience of our Service. Third parties serve cookies through our Websites for advertising, analytics and other purposes.

5- What types of cookies do we use?

Name of Cookie	Collected Personal Data	Purpose	Type of Cookie
Drupal Database	May collect: User Identifiers: Drupal cookies may store unique identifiers that are associated with individual users. These identifiers can be used for authentication purposes, session management, or tracking user preferences and activities. User Preferences and Settings: Persistent cookies in Drupal may store user preferences and settings such as language preferences, display preferences, or customizations made by the user. These cookies help provide a personalized experience for users across multiple sessions. Session Data: Session cookies in Drupal are used to manage user sessions and may store information such as session IDs, timestamps, and other session-related data. This data helps maintain user authentication and tracks user activity within a session. Analytics Data: Drupal websites may use cookies to collect anonymized analytics data about user interactions and behavior on the site. This data can include information such as the pages visited, duration of visits, referring websites, and other statistical information. However, Drupal itself does not provide built-in analytics functionality, and third-party analytics modules or services would be responsible for collecting such data. Custom Data: Depending on the specific implementation and customization of a Drupal website, cookies may be used to collect additional personal data relevant to the website's functionality. This could include data such as user input, form submissions, or any other data explicitly provided by the user.	Drupal uses session cookies by default to manage user sessions. Drupal Persistent cookies can be used for purposes such as remembering language preferences, customizations, or other user-specific settings.	May use both session cookies and persistent cookies, depending on their specific requirements and configurations.
Google Analytics	May collect a users’ IP addresses, unique ID, or ClientID, which can identify an individual either directly or in combination with other data.	Allows services to understand how you interact with a particular service. These insights allow services to both improve content and build better features that enhance your experience.	Both persistent and session cookies.
Google reCAPTCHA	May collect personal data such as IP address, browser type, device type, and other technical information that can be used to identify or track the user. However, this information is typically collected and processed in an anonymous or pseudonymous form and is not used by Google to personally identify the user.	Identify possible malicious users or bots.	May use both session cookies and persistent cookies, depending on the configuration settings used by the website owner and the version of the service.
Magento	May collect IP address, browser type, device type, and other technical information that can be used to identify or track the user. However, this information is typically collected and processed in an anonymous or pseudonymous form and is not used by Magento to personally identify the user.	Provide a better user experience and improve the functionality and security of the website.	May use both persistent and session cookies.
Mailchimp	May collect: IP address: Cookies can capture the IP address of the device accessing Mailchimp's services, which may be considered personal data. Device information: Cookies may gather details about the device used to access Mailchimp, such as device type, operating system, browser version, and screen resolution. Website activity: Cookies can track user interactions and behavior on Mailchimp's website, including pages visited, links clicked, and forms filled out. Preferences and settings: Cookies may store user preferences and settings within Mailchimp, such as language preference, notification settings, and display options.	Track website activity, personalize content, and analyze user behavior.	May use both session cookies and persistent cookies.
Microsoft CRM	May collect: Contact Information: This includes data such as names, email addresses, phone numbers, mailing addresses, and social media handles. Demographic Information: This may include data such as age, gender, marital status, and occupation. Communication History: Microsoft Dynamics CRM may collect information about communication activities, including emails, phone calls, meetings, and interactions through various channels. Purchase History: If integrated with other systems, Microsoft Dynamics CRM can capture details about customer purchases, orders, invoices, and transactional data. Preferences and Interests: This may involve data related to a customer's preferences, interests, and behaviors, which can help in personalizing marketing and communication efforts. Website and App Usage: If connected with websites or applications, Microsoft Dynamics CRM can collect data about user interactions, browsing behavior, and engagement metrics.	Microsoft Dynamics CRM may use cookies for: Authentication: Cookies may be used to authenticate users and maintain their session within the CRM system. Preferences and Settings: Cookies can store user preferences and settings, such as language preference, display options, and customization choices. Analytics and Performance: Cookies may be utilized to collect anonymous data about website usage, user interactions, and performance metrics to improve the CRM system. Security: Cookies can help enforce security measures, such as preventing unauthorized access and detecting potential threats.	May use both session cookies and persistent cookies.
Novalnet	None.	Process credit card payments, maintain the payment session's state, and ensure the continuity of the payment process.	Novalnet may not use cookies directly. Websites that integrate Novalnet's payment processing functionality may utilize session cookies.
Salesforce	May collect: Contact Information: This includes your name, email address, phone number, postal address, and other similar contact details. Account Information: If you create an account with Salesforce, they may collect information such as your username, password, and security question answers. Professional Information: If you are a customer or partner, Salesforce may collect professional information related to your job title, company name, industry, and other relevant details. Usage Data: Salesforce may collect information about how you use their services, such as your interactions with their websites, applications, and other platforms. This can include information about the features you use, the content you access, and the frequency and duration of your interactions. Customer Relationship Management (CRM) Data: Salesforce offers CRM solutions, and as such, they may collect data related to your business relationships, including customer and lead information, interactions, and communication history.	May use cookies to help understand and improve performance, help users remember their settings for future visits, help build profiles of users and display relevant ads, or help authenticate users.	May use both session cookies and persistent cookies.
Slim CD	None.	Process credit card payments, maintain the payment session's state, and ensure the continuity of the payment process.	Slim CD may not use cookies directly. Websites that integrate Slim CD's payment processing functionality may utilize session cookies.
Sitefinity	May collect: User Identifiers: Cookies used by Sitefinity CMS websites can store unique identifiers associated with individual users. These identifiers can be used for session management, user authentication, and tracking user preferences and activities. User Preferences and Settings: Persistent cookies in Sitefinity CMS may store user preferences and settings, such as language preferences, display preferences, or customizations made by the user. These cookies help provide a personalized experience for users across multiple sessions. Session Data: Session cookies in Sitefinity CMS are used to manage user sessions and may store information such as session IDs, timestamps, and other session-related data. This data helps maintain user authentication and tracks user activity within a session. Analytics Data: Sitefinity CMS websites may utilize cookies to collect anonymized analytics data about user interactions and behavior on the site. This data can include information such as the pages visited, duration of visits, referring websites, and other statistical information. Analytics cookies help website administrators understand user behavior and improve the website's performance and user experience. Tracking Data: Some Sitefinity CMS websites may employ tracking cookies to collect information about user behavior across multiple websites or online platforms. These cookies can track user browsing activities and may collect data such as the websites visited, links clicked, or products viewed. Tracking cookies are often used for marketing or advertising purposes.	Utilizes session cookies to manage user sessions And persistent cookies can be used for purposes such as remembering language preferences, customizations, or other user-specific settings.	May use both session cookies and persistent cookies.
Zendesk	May collect: Contact Information: This may include data such as names, email addresses, phone numbers, and mailing addresses of customers or end-users who interact with Zendesk-powered support systems. Communication History: Zendesk collects information related to customer interactions, including support tickets, emails, chat logs, and other communication channels used for customer support. User Account Information: If users create accounts within the Zendesk system, their account-related data, such as usernames, passwords (encrypted), and profile information, may be collected. Device and Usage Information: Zendesk may collect data about the devices used to access the support system, including IP addresses, browser type, operating system information, and device identifiers. It may also collect usage data, such as timestamps of customer interactions and actions taken within the system. Customer Feedback and Surveys: Zendesk may collect feedback and survey responses provided by customers or end-users as part of the support process. Payment Information: If the organization integrates Zendesk with a payment system for transactions or subscriptions, limited payment-related data, such as billing details and transaction records, may be collected.	Zendesk and its associated services may use cookies for user authentication and session management, gathering information about how users interact with its services, remembering user preferences or personalized content, to serve targeted advertisements, or to track user behavior across websites.	May use both session cookies and persistent cookies.
YouTube	May collect: Account Information: When you create a YouTube account, you provide personal information such as your name, email address, and username. Video Interaction Data: YouTube collects data on your interactions with videos, such as likes, dislikes, comments, and shares. Viewing History: YouTube tracks the videos you watch and maintains a history of your viewing activity. Device Information: YouTube collects information about the devices you use to access the platform, including IP addresses, browser type, operating system, and unique device identifiers. Location Information: YouTube may collect location data, such as your IP address or GPS information, to provide localized content and improve the platform's services. Advertisements and Analytics: YouTube collects data related to the ads you view or interact with, as well as analytics data to measure and analyze user behavior.	YouTube uses cookies and similar technologies to gather information about your preferences, improve site functionality, and provide personalized recommendations.	May use both session cookies and persistent cookies.

We use the cookies described below on our Services:

Strictly Necessary Cookies

These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually set only in response to actions made by you which amount to requests to provide the Service to you through our Websites. Strictly necessary cookies allow you to use our Services and to enable access to various features such as setting your privacy preferences, logging in or filling in forms, creating a unique user session, and enabling access to secure areas. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. We serve these cookies directly.
Performance Cookies

These cookies are used to enhance and improve the performance of our Websites and our Services but are not essential. These cookies collect information that helps us understand how the Websites and Services are being used by our customers and how effective our marketing campaigns are. These cookies may collect IP addresses and may generate a unique identifiers to analyze how frequently you visit our Websites, and gather other metrics such as page views. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functionality Cookies

These cookies enable our Service and Websites to provide enhanced functionality and personalized features. They may be set by us or by third party providers whose services we have added to our pages. Although these cookies are not strictly necessary, if you disable them, certain functionality may not be available to you.
Targeting Cookies

Targeting cookies are used by our advertising and marketing partners and work primarily through uniquely identifying your device (e.g., advertising ID, IP address, geolocation), and are used to build a profile of your interests and show you relevant ads on other websites you may visit. If you do not allow these cookies, you will experience less targeted advertising.
Use of Local Storage

[[Cookies are not the only way to store information on your computer or mobile device. We may store additional information that is essential to the functionality of the Services in local storage. Local storage is similar to the storage of information in cookies, but never expires until our Services delete this information, or you delete it yourself. Please refer to the instructions specific to the type of browser you are using, or the specific mobile phone operating system you are using for instructions on how to delete local storage.]]
Other Tracking Technologies

Cookies are not the only way to track visitors to a website. Company and our third party partners may use other similar technologies such as clear GIFs (also known as “tracking pixels” and “web beacons”). Clear GIFs are small graphics files that contain an identifier that recognizes when a user visits our Websites. This allows our third-party partners to monitor traffic patterns between websites, communicate with cookies, to understand if you have come from an advertisement displayed on a third party Website, to monitor the success of marketing campaigns and to improve site performance. These technologies typically rely on cookies to function, so disabling cookies in your browser will impair their functionality.
Other Tracking Technologies

Cookies are not the only way to track visitors to a website. Company and our third party partners may use other similar technologies such as clear GIFs (also known as “tracking pixels” and “web beacons”). Clear GIFs are small graphics files that contain an identifier that recognizes when a user visits our Websites. This allows our third-party partners to monitor traffic patterns between websites, communicate with cookies, to understand if you have come from an advertisement displayed on a third party Website, to monitor the success of marketing campaigns and to improve site performance. These technologies typically rely on cookies to function, so disabling cookies in your browser will impair their functionality.

7- How can you manage cookies via your browser settings?

You have the right to decide whether to allow cookies when using our Websites and Services. Most browsers allow you to control cookies as part of their settings and preferences. Please refer to your specific browser for instructions on how to disable, limit and delete cookies. 

Below we describe how you can manage first-party and third-party cookies on our Services:

First-Party Cookies

You can enable, disable or delete cookies via your browser settings. To do this, follow the instructions provided by your browser, usually located within the “Help”, “Tools” or “Edit” settings of your browser. Please be aware that if you set disable cookies on your browser, you may not be able to access secure areas of the Services and parts of the Services may also not work properly (e.g., referral links, preferences, etc.).

The following links are provided for your convenience. Click on the relevant link below to access detailed information regarding cookie settings. Should your browser not be listed here, you should review the help pages for your specific browser to see what features are offered for adjusting your cookie settings:

If you use a different browser than those listed above, please refer to your specific browser’s documentation or check out http://www.allaboutcookies.org/browsers/index.html to learn more about different browsers. You can also find out more information about how to change your browser cookie settings at www.allaboutcookies.org.

Note that if you disable, limit or delete cookies, our Websites may not function properly, and this may prevent you from using our Services.
Third-Party Cookies

Any cookies that are placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third party’s website for more information about cookie management and how to “opt-out” of receiving cookies from them. You can learn more at the following third-party websites:
- AllAboutCookies: https://www.allaboutcookies.org/
- Network Advertising Initiative: https://www.networkadvertising.org/
- Wikipedia: https://en.wikipedia.org/wiki/HTTP_cookie

8- How can I opt-out of interest-based advertising cookies?

We do not control interest-based advertising cookies on our Services. However, many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members.

To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at https://optout.aboutads.info/, the DAA of Canada’s opt-out portal available at https://youradchoices.ca/en/tools, or visit the NAI’s opt-out portal available at https://optout.networkadvertising.org/?c=1.

Residents of the European Union may opt-out of online behavioral advertising served by the European Interactive Digital Advertising Alliance’s participating member organizations by visiting https://www.youronlinechoices.eu/. 

9- How can I opt-out of analytics and marketing cookies?

As described in this Notice, we use third-party analytics providers to collect information about the effectiveness of our Services and marketing campaigns. Some third-party analytics and marketing cookie service providers allow you to opt-out with them directly.

10- How to Contact Us

If you have any questions regarding our Cookie Notice, please contact us using the information below. You may also find our Privacy Policy helpful.

You can contact us via email at info@harvardbioscience.com.

If you prefer to contact us by postal mail, please use the following address:

Harvard Bioscience, Inc. 84 October Hill Road, Suite 10 Holliston, Massachusetts 01746 United States